Privacy Policy

We treat all commission inquiries as private and confidential.

This Privacy Policy explains what information our business collects from visitors, how it is used, and what rights visitors have regarding their information.

Last updated: February 5, 2026

Information We Collect

We may collect the following types of information:

Information you provide directly

Name
Email address
Phone number (if provided)
Shipping and billing details (if applicable)
Commission details (such as event type, date, recipient preferences, personalization requests)
Messages and inquiries sent through our website forms, email, or other communication channels

Information collected automatically

When you visit our website, we may collect:

IP address
Device type and browser type
Pages visited and time spent on the site
Referring website or source
Cookies and similar tracking data

How We Collect Information

We collect information through:

Contact forms on our website
Email inquiries (such as concierge@aviorie.com)
Consultation requests and commission questionnaires
Purchases or payment processes (if applicable)
Cookies and analytics tools

How We Use Your Information

We use personal information to:

Respond to inquiries and provide customer support
Provide concierge gifting services and manage commissions
Prepare proposals, quotes, and project timelines
Communicate about your request, order, or commission
Improve our website and user experience
Meet legal, regulatory, and accounting obligations
Prevent fraud, misuse, or unauthorized access

We do not sell your personal information.

How We Store, Use, Share, and Disclose Personal Information

We take privacy seriously and aim to collect only what is necessary to provide our services.

Storage

Your information may be stored through our website hosting platform and service providers. We take reasonable steps to protect personal information using appropriate security practices.

Sharing

We may share information only when necessary, including with:

Service providers (website hosting, email services, analytics, payment processors)
Logistics and shipping partners (where applicable)
Production partners involved in fulfilling a commission (only as needed)

We do not share personal information with third parties for their own marketing purposes.

Legal disclosure

We may disclose personal information if required by law, regulation, legal process, or governmental request.

How We Communicate With Site Visitors

We may contact you via:

Email
Phone call or WhatsApp (if provided)
Website messaging or forms

We may contact you to:

Respond to inquiries
Provide updates on a commission
Send quotes, invoices, or confirmations
Address legal or security concerns

You may opt out of non-essential communications at any time.

Cookies and Tracking Tools

We use cookies and similar technologies to:

Enable basic website functionality
Understand how visitors use our website
Improve performance and user experience

Some cookies are necessary for the website to function. Others may be used for analytics.

You can manage cookies through your browser settings. Disabling cookies may affect how the site functions.

Withdrawing Consent

If you no longer want us to process your personal information, you may contact us at:

concierge@aviorie.com

You may also request:

Access to the information we hold about you
Correction of inaccurate information
Deletion of your information (where legally applicable)

Privacy Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.

Questions and Contact Information

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Aviorie
Email: concierge@aviorie.com